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How Can the Florida Nerds Give You a Hand?

Your connection to your computer doesn’t end when you leave work. Far from it. Your computer keeps you connected to the world around you. It gives you the freedom to work away from the office. It keeps you laughing as you watch videos on YouTube, keeps you in touch with faraway friends and relatives as you scroll through photos on Facebook. And it keeps your kids up to date with their homework.

So what do you do when your computer crashes? When you lose your work at 3 a.m. the day it’s due? Or when you see the slowdown or other signs of a virus, spyware, or other malware?

You call The Florida Nerds! That’s what you do. We have the technical experience and know-how to get you back up and running pronto. We come to you — Yes, at 3 a.m. if necessary. With same-day service in the tri-state area. Even if all you need is help connecting your new printer, we’re there for you.

24/7/365. Same-day service. And yes, all our Nerds are certified. We’re new to Southern Florida, but we’re not new to technology. We’re actually part of the New York Nerds. New Yorkers have trusted the New York Nerds for 20 + years, you should too.

  • We Come To You 24/7/365!
  • All Nerds Are Certified!
  • Same Day Service in and around Southeast Florida.

Welcome to the Home of the Florida Nerds

If any area needs the highest level of computer and networking service, it’s southern Florida and her surrounding towns. On a visit to help That’s why we founded the Florida Nerds. And we’ve earned that nerd status, with all our employees certified and steeped in real world experience. Look around the FL Nerds and you’ll find Microsoft Certified Systems Engineers, hardware specialists with A+ certification, network pros with CCIE and CCNA certifications, and data security experts with CISSP certifications.

Basically, whatever you need, we’ve got the experts on hand to help you.

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So What Can The Nerds Do For You, Anyway?

You name it. Sure, we’ll fix your broken laptop and sort out that network connection that isn’t working. But that’s not all we can do. Check it out:

nullSaaS Services

Let’s hear it for speed! Experience Software as a Service load times up to 2x times as fast, thanks to low-density servers, premium hardware, and multiple caching layers.

nullSecurity

Can your system put up with the demands you’re making of it? We’ll help you update your tech — including your network and security if needed.

nullSystem/Network Audits

Can your system put up with the demands you’re making of it? We’ll help you update your tech — including your network and security if needed.

nullWe Come to You

Need on-site service? You got it. Call us at 516.606.3774 to hear all your options. If it’s an emergency, press the number for Emergency Support, and we’ll connect you. And yes, we are available to come to you — home or business — 24/7/365. You can’t beat that.

nullOr We’ll Help You Remotely

Whichever you prefer. What can we do remotely? How about installing most software, troubleshooting problems, removing viruses, and tuning up your computer’s performances. That’s just for starters.

nullGot Questions?

We’ve got answers to your questions. And we get them to you fast. How fast? (Yes, we have an answer to that question!) 3 minutes. Or even less. That was our average response time in 2017. And all those 3-minute responses? They came from real human beings. Not bots. Nothing canned. People helping people.

Managed Services

You just want your IT to work without having to actually deal with it? Cool. The Florida Nerds can do that, too.

We’ll manage part of your network or the entire infrastructure. Whatever you prefer. We’ll provide on-site IT support or help you out remotely. Always professional. Efficient. Customer-oriented. Not to mention secure.

The details:

  • We service Microsoft, Apple, Linux/BSD/*nix desktops, laptops, and servers. All of them.
  • Yes, we work on mobile devices, too.
  • As always, 24/7/365 wherever you are.

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Regulatory Compliance

What regulatory compliance concerns do you have? HIPAA? PCI/DSS? SOX ? Or…? Call us at 772.200.2600 to see how we can help you protect your clients’ sensitive information while also complying with government regs. We handle software licensing compliance as well.

Forensic Investigations and Expert Witness Services

Are you headed to court? We’ll provide the IT evidence and witnesses you need. We investigate your computer systems and data to gather the digital info you need, and we’ll help figure out how that unauthorized user breached your security. Even better — We’ll perform the annual security audits and penetration testing you need to make sure hacks don’t occur.

And yes, we have an industrial espionage department, should you need those services.

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What Our Client’s Say:

Read More About Our Services

Managed IT Services

 

Managed IT Services can be defined as the day to day information technology services that are provided by an outside IT organization to its clients. Managed IT Services are available as a service for companies as well as individual users/home office users. Managed IT Services are implemented as per the customer’s requirements as they are concerned with requirements of data security and access control amongst other things. 

 

Managed IT Service providers like the FL Nerds primary role is to provide the technology services and staff required to staff a company’s IT department. The customer should know what those resources are and also how they are utilized. Each of the resources provided is supposed to meet the specific requirement of the customer. With this, the IT organization is well-aware of its responsibility towards the customer.

 

One facet of managed IT services by the Florida Nerds should be reviewed is that the provider manages all software used by the client. The IT service provider is responsible for all the software installed in the server and clients will provide the support through the use of the Support Software. 

 

Support software is made available on the website and the customer gets the rights to download the software for he has a signed agreement with the IT organization. The agreement states the policies that the client is expected to follow while using the software.

 

When we talk about managed IT Services, the key issue that we need to keep in mind is cost cutting. The goal of Managed Services is to provide a fully managed IT department for a monthly fee.  This is achieved by a reduction in the staff that is being engaged by the organization. All the necessary processes are set up for the organization to make sure that the customer gets the desired benefit.

 

At times, the managed IT services provider would need to maintain the environment in which the client’s data is stored. The service providers are responsible for taking care of the servers that are part of the IT infrastructure and all the necessary repairs are carried out. Managed IT service providers offer services that include: break/fix computer/network/server, cloud services, disaster recovery, and managed security services. 

 

Managed IT Services ensures that the client is given a professional and experienced team that will take care of all the business processes of the company. The aim of the management is to provide the best in the best interests of the customer. This also ensures that the IT budget is saved.

 

For financial businesses, such as investment firms and CPA’s,  a managed services IT provider can be the best option. All the processes are taken care of by the organization that ensures that the client has access to the best possible product and services.

 

The focus of the organization is now focused on the customers. It should now focus on providing services that cater to the needs of the customers and not just the customers.Another benefit of managed IT Services by the Florida Nerds is that we reduce the clients overall expense, and we ensure that resources are configured to meet the business goals of the client. It is important that organizations understand all the benefits of IT services so that they can organize their systems efficiently and effectively. 

 

Questions? Call the Florida Nerds today and speak with one of our SecOps Nerds.

Managed Security Services

 

Managed Security Services is the most fundamental, no-nonsense step to take in order to build an enterprise. It’s definitely a must for everyone who owns a business or has some level of influence on those around you. The fact that the Florida Nerds Managed Security service can get any company or enterprise up, running, and secured in a short amount of time is certainly a bonus! 

 

On top of that, having this kind of service is the first step towards good security – something that is a necessity to be able to perform many tasks on a daily basis.

 

Managed Security Services by the Florida Nerds provides your company with comprehensive security solutions so that it becomes harder for hackers and other bad actors to get into your network and steal data from it. 

 

One thing to remember is that it isn’t enough to just have security as long as your network is protected, you need a great variety of security devices that you can use to guard your company against those who would want to cause damage to it. Since so many companies are faced with the difficult task of protecting their networks, this is a very important part of the equation.

 

Not only do you need a full, 100% network security solution, but you also need a flexible security solution to handle all of the miscellaneous responsibilities that coincide with protecting a client’s network. Some of these tasks are threat detection, intrusion detection, and network monitoring and management. 

 

Managed Security Services are what your company needs in order to be able to remain ahead of the game, and continue to be the place that every company wants to be. So what exactly do these systems offer you? Let’s find out…

 

First, when dealing with large-scale network security issues such as IP addressing, different addresses are required for different network segments. Your organization needs to protect itself from outside threats, and by doing so, it is often necessary to move IP address around in order to give your employees a free, unassigned IP address. Since these IP addresses are going to be used at your company, they need to be protected from hackers, along with all other threats that can come from the Internet.

 

Most small businesses lack the internal IT staff that need to be dedicated to IT security. There are day to day tasks that must be run in order to confirm your network, it’s data, and your employees are secure. 

 

The security resources provided by the Florida Nerds are unbeatable. Our managed security service is used by the top small businesses in Florida. We’re dedicated to protecting your data. Our incident response team is open 24x7x365. We’re also hyper-vigilant when it comes to threat monitoring. 

 

Secondly, when it comes to network security, one of the best things to do is to get some sort of virus protection on it. Virus protection programs are capable of preventing computers from getting infected and also using antivirus software to block threats.

 

Thirdly, you will also need to protect your business information. This is important since business information is everything you will need to run your business successfully. Keeping information confidential and secure is crucial to doing so.

Fourth, you need to make sure that you have properly trained and qualified system administrators and technical support personnel on your team. When a problem occurs, you don’t want them to fail because they were not trained/educated properly. That’s why you call the Florida Nerds. Our professional services division will make sure that you’re secure.  

 

Keep in mind that with any kind of computer system, if things are not setup and provisioned correctly from the security end, you can cause serious problems to your system and get into trouble with the law if someone wants to take advantage of the situation.

 

Now that you know what managed security services are, it’s important to learn what the different types of security solutions are. Here are the different types of managed security solutions:

 

IP Address Guard – With this type of service, your system is protected from unauthorized computers in your network that might steal your business information or hijack your computer in order to access personal information. You can get this service from an outside provider, or you can set it up yourself. This means that you can be sure that nobody can access your data when it’s not in your control.

 

Wireless Networks – Network security solutions will also protect you from unwanted intruders. These types of services are very popular in the corporate world because it provides both businesses and individuals with an additional layer of security. Whether you have one computer, or several, this can be an effective method of keeping yourself and others safe.

 

Security programs can protect your network from computer hackers, spyware, worms, viruses, and more. If you don’t think you can handle it, you can always get a managed security services professional to take care of the problem for you. in the best way possible.

Questions? Call the Florida Nerds today and speak with one of our SecOps Nerds. 

Business Continuity

 

The Florida Nerds offers Business Continuity Planning on the Treasure Coast. Business continuity planning is one of the main factors in making sure that the business you run is highly productive. A plan is essential for any organization to effectively do its job and meet its objectives. This ensures that your business has a higher chance of survival in the event of an unforeseen catastrophe.

 

Every business these days knows that it must have contingency plans in case of failure in any of the plans. However, not all businesses are well equipped to manage their IT budget and management in the event of a disaster. For companies who provide managed IT services, a proper understanding of business continuity planning is essential in ensuring that their resources are available if they need them.

 

Before hiring a managed IT service provider like the FL Nerds, it is important to consider the services offered by a business continuity plan provider. The terms used to describe the nature of the plan vary, depending on how it is used.

 

When you work with the FLNerds, the first thing we do is execute a business impact analysis (BIA). We’ll identify all of your pain points, potential threats, business processes, and more. We’ll come up with a recovery strategy that works best for your business. 

 

Our business continuity team will create plans for natural disasters, fire flood, acts of terrorism, and more. That’s just a small piece of the pie. 

 

As a client, you’ll work directly with the team members at the Florida Nerds to create emergency management plans and procedures. Together, we will craft an individualized business continuity plan including a recovery time objective for your offices, data centers, and other critical business functions. 

 

The term “business continuity plan” comes from two different meanings. This can mean a full business interruption such as a power failure or supply failures. It can also mean a service interruption that occurs when there is a sudden reduction in the level of service supplied by a service provider. Depending on how your business continuity plan works, the solution could be to cut the cost of the service, or wait out the problem. 

 

There are some third-party organizations that offer their clients with business continuity plans that are just enough to protect the business during the interruption and that provide adequate service coverage.

 

Another term that the Florida Nerds uses interchangeably is “a disaster recovery plan,” and it refers to a service that replaces lost data after a disaster. Like business continuity planning, disaster recovery plans usually include lost files, moved information, and documented restore points, but in some cases, they include telephony and other vital communications. While the recovery plan will replace lost data, the business owner can still use other services provided by the provider to continue operations during the disruption.

 

It’s important to keep in mind that system downtime is normal. Data can be lost for more reasons than just emergencies. Perhaps something to do with a technical issue. Companies should know that data loss is not guaranteed. Most of the time, the service provider’s focus is on maintaining reliability and security for their customers and not on returning data immediately. Things are prioritized based on the need and disaster at hand. 

 

Finding a reliable service provider should not be difficult; just remember to do a bit of research before you make a decision. There are many service providers in the industry, but only a handful are able to offer what a business continuity plan needs to get started. To ensure that you choose the right business continuity planning plan, check with several different organizations to find out which ones are best suited for your organization

No matter how a business continuity plan is implemented, the plan should be one that has multiple layers of support. Support might include making changes to hardware, setting up backup configurations, or using software that automates the whole process. It is also recommended that your plan has access to comprehensive training and support to ensure that it can work when disaster strikes.

 

The last thing a business continuity plan will need is physical access to the network. This is very important because you want to have the ability to switch systems without taking down the service. In the event of a disaster, having this security feature can help your business plan to operate smoothly and and helps maintain its importance in the future.

 

Network resources are valuable as the people who are able to work with them. A good managed IT service provider like the Florida Nerds is a company that you can count on to handle your needs in the event of a disaster.

Questions? Call the Florida Nerds today and speak with one of our SecOps Nerds.